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One Observation

Our perspective on the business.

Unique takeaways on articles, trends, and the challenges brokers actually face — one observation at a time.

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One Observation

Never Lose a Customer Again

Joey Coleman’s book Never Lose a Customer Again hit home. It’s one of those books that makes you pause and think, "Are we unintentionally

The 5 AM Alarm

One Observation

The 5 AM Alarm

The pressure to be a morning person is pretty intense. If you’re reading this, you’re likely either an early riser, thinking about becoming

The Power of a Healthy Diet

One Observation

The Power of a Healthy Diet

It’s competitive out there, and if you’re running on coffee and candy, good luck keeping up. A healthy diet can help turn you into the

Slow Productivity image

One Observation

Slow Productivity

Cal Newport’s Slow Productivity challenges the modern obsession with pseudo-productivity - where looking busy replaces actual

Winning Image

One Observation

Winning

Jack Welch’s Winning is packed with no-nonsense advice for leading and succeeding in business (and life). Here are the biggest takeaways:

Batman Effect

One Observation

Batman in the Workplace

Creating an alter ego at work—known as the “Batman Effect”—is a powerful psychological tool to level up your confidence, resilience, and

Fake It till You Make It

One Observation

Fake It till You Make It

Many people have heard of the importance of body language in the workplace. Amy Cuddy discusses how our nonverbals not only govern how people